Cancelling Batched Jobs in OMS

Cancelling Batched Jobs in OMS

Order Cancellation (status change) now supports orders that have items that have been batched

 

When a batched order is cancelled there are three possible outcomes depending on the status of the associated batches.

- Batches that have reached the "In Production" status will be left alone as it is assumed that the artwork is out on the factory floor. The order status will still be changed to "Cancelled" prevent any shipping from occurring.

- Batches that are in the "Pending Generation" Status will have the relevant cancelled item/s removed from the batch. The batch will then be scheduled for regeneration. The batch will still be treated as if it was full.

- Batches that are in the "Filling" status will have the relevant cancelled items removed and will continue to fill allowing the removed slots to be filled again.

If the removal of items due to cancellation results in the batch reaching zero items the batch will be deleted.

The current status of any batch can be seen in OMSv2 under PRODUCTION > JOBS

 

 

    • Related Articles

    • OMS V2 : Reporting

        Introduction The Custom Gateway OMS has a powerful reporting section.  A number of different CSV reports can be generated to display various details for one or more OMS companies, over a specific time period. How Do I Generate a Report? To generate ...
    • Guide to Batch Job Template settings In OMS V2

      Basic Tab Fulfiller The fulfiller of the product. Name The name of the batch template. SKU Any product SKU(s) that will use the batch template. If there are more than one, each SKU should be on a separate line. Countries  Set the applicable country ...
    • Setting Up SKU Maps in OMS

    • OMS Live Editting of Print Jobs

    • POBS | Blank Product Onboarding Workflow Process (For Suppliers)

      Overview Blank Product Jobs can be imported to the Product Onboarding System via a dedicated CSV Import function. This is a fundamental requirement as the information determines who is responsible for 'Creating' the products, and who is responsible ...